Frequently Asked Questions

Everything you need to know about shopping with Suit Negozi Row

What is the standard shipping timeframe?

We offer express worldwide shipping. Orders are typically processed within 24 hours and delivered within 2-5 business days depending on your location.

How can I return an item?

You can return any item within 14 days of delivery. Please ensure the security tag remains attached and the item is in its original condition to qualify for a full refund.

Are the products on Suit Negozi Row authentic?

Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from official luxury brand distributors.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure bank transfers for international orders.

Do I have to pay import duties and taxes?

For orders within the EU, taxes are included. For international orders, duties and taxes are calculated at checkout or handled by the courier depending on your country's regulations.

Can I track my order status?

Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment in real-time.